Data protection declaration


Thank you for visiting our website and for your interest in our products. We take the protection and security of your personal data very seriously. In the following, we would like to show you which personal data we collect when you use our web offers and how we process your data. Personal data are all data that can be related to you personally.

Name and address of the responsible person

The person responsible for the processing of your data on our web offers in the sense of the data protection basic regulation is

Hakle GmbH
Bonner Str 201
40589 Düsseldorf

You can reach our data protection officer at:


To facilitate the use of our website, we use “cookies”. Cookies are small text files that can be stored by your browser on your computer’s hard drive and are helpful for the use of our website. We use cookies to better understand how our website is used and to enable improved navigation. For example, cookies help us determine whether a page of our website has already been visited. Cookies also enable us to recognize whether you have visited our website before or whether you are a new visitor. These cookies do not store your personal data. You can set your Internet browser to prevent cookies from being stored on your hard drive or to ask you each time whether you agree to the setting of cookies. Once cookies have been set, you can also delete them at any time. You can find out how all this works in detail in the operating instructions of your browser. Google Chrome, Firefox, Microsoft EDGE, Safari.

 Type of cookies used: 


Google Analyticsafter visitor confirmationWhen the Hakle homepage is started for the first time, a “cookie banner” appears, which asks for permission to activate this cookie. You can allow or deny this in the banner. Details see below. 
 __utmaContains a randomly generated User-ID. With this ID, Google Analytics can recognize returning users on this website and merge data from previous visits.2 years
 __utmzThis cookie stores information about which source (from which other website or advertisement) a user last visited the website.6 months
Cookie to remember the cookie settingstechnically infinite
WPML language selection cookieetechnicallyWe offer the Hakle homepage in German and English. The cookie stores your language selection.infinite
Prescreen Cookiesafter visitor confirmationIf you wish to apply via our homepage, use the application management system Prescreen. A workflow is started which uses various cookies. You have to confirm this before starting the workflow. For more details see


Google Analytics

The Hakle website (incl. store) uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use
the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, by activating IP anonymization on the website, your IP address will be
shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before. On behalf of the operator of this website, Google will use this information to
evaluate your use of the website and compile reports on website activity. The abbreviated IP address transmitted by your browser within the scope of Google Analytics will not be combined with other data from Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (
You can prevent the collection by Google Analytics by turning this off in the cookie settings that are displayed when you first visit the website.
For more information on terms of use and data protection, please visit or We would like to point out that on this website Google Analytics has been extended by the ode “gat._anonymizeIp();” in order to ensure anonymous collection of IP addresses (so-called IP masking).

Information about our Facebook page/Instagram page

We use the technical platform and services of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland for the information service offered here.

We use these sites to inform about and market our products and services. From time to time, we may organize various types of contests in which you may participate. Another purpose of the site is to receive feedback that will help us improve our products. We therefore encourage comments and open discussions in this forum.
Since all comments are readable by the public, it is essential that all comments are written respectfully and without humiliation, unethical or otherwise inappropriate language and comply with Facebook’s Terms of Use or applicable law. We reserve the right to delete any comments that we feel are inappropriate or unlawful. Please let us know immediately if you see a comment that you believe is inappropriate or illegal.

Facebook/Instagram is primarily responsible for the processing of personal data on its social network. We are also jointly responsible for comments from us and from other people on our site.

If you leave a comment on our site, we ask you not to disclose any information of other persons, especially not without their explicit consent. You should never mention sensitive personal information, such as information about your health or the health of others, in your comments.

For information about what data is processed by Facebook and for what purposes, please refer to the Facebook Data Policy and Instagram:

We have no influence on the type and scope of the data processed by Facebook, the type of processing and use or the transfer of this data to third parties. We also have no effective means of control in this respect.
When you use Instagram, your personal information will be collected, transferred, stored, disclosed and used by Facebook. regardless of your residence in the United States, Ireland or any other country in which Facebook does business, and stored and used there.
Facebook processes your voluntarily entered data such as name and user name, email address, telephone number.
On the other hand, Facebook also evaluates the content you share to determine what topics you are interested in, stores and processes confidential messages that you send directly to other users and can determine your location using GPS data, information on wireless networks or your IP address to send you advertising or other content.

Third Country Transmission

There is an adequacy finding by the EU Commission on the level of data protection in the US under the EU-US Privacy Shield (Commission implementing decision (EU) 2016/1250 of 12 July 2016 pursuant to Directive 95/46/EC of the European Parliament and of the Council on the adequate protection provided by the EU-US Privacy Shield,
notified under document number C(2016) 4176). 
Facebook Inc. is committed to the principles of the EU-US Privacy Shield. For more information, please visit:

Youtube channel

 The data controller has integrated YouTube components into this website. YouTube is an Internet video portal that allows video publishers to post video clips free of charge and other users to view, rate and comment on them free of charge. YouTube allows the publication of all types of videos, which is why complete film and television broadcasts, but also music videos, trailers or videos created by users themselves can be accessed via the Internet portal. The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. Each time the data subject accesses any of the individual pages of this website operated by the data controller and on which a YouTube component (YouTube video) has been integrated, the Internet browser on the data subject’s information technology system is automatically prompted by the relevant YouTube component to download a representation of the relevant YouTube component from YouTube. Further information on YouTube can be found at  In the course of this technical procedure, YouTube and Google are informed which specific subpage of our website is visited by the person concerned. If the person concerned is logged on to YouTube at the same time, YouTube recognizes which specific subpage of our website the person concerned is visiting by calling up a subpage containing a YouTube video. This information is collected by YouTube and Google and assigned to the respective YouTube account of the person concerned.
YouTube and Google receive information via the YouTube component that the data subject has visited our website whenever the data subject is logged on to YouTube at the same time when he or she visits our website, regardless of whether or not the data subject clicks on a YouTube video. If the data subject does not wish this information to be transmitted to YouTube and Google, he or she can prevent the transmission by logging out of his or her YouTube account before visiting our website.
The privacy policy published by YouTube, which can be found at, provides information about the collection, processing and use of personal data by YouTube and Google.

Prescreen applicant management

 To make the application process easier and clearer, we use the application management system of the company Prescreen for all applications on the Hakle homepage. For this purpose our pages “Vacancies” and “Apprenticeships” contain a plugin which shows the current open positions. By clicking on a list entry of an open position a job description is displayed and a button starts the application process via Prescreen. The collected data is stored on servers of the company Prescreen. Corresponding data protection regulations can be viewed before starting the application workflow.

Shopware online store

As platform for our online store we use shopware.
Details about the privacy policy of the online store can be found here.

How do we use your personal data?

Personal data can either be provided voluntarily by you when using the web offers or – in the case of usage data – are automatically collected when using the web offers. The collection of some personal data may be necessary for the availability of or proper functioning of the services or web offers may be necessary.

Order our newsletter:

  • To send our newsletter to you we process the following personal data: First name, last name, e-mail address
  • Legal basis: Art. 6 para. 1 sentence 1 lit. a) DSGVO
  • Storage period: We process your personal data for a maximum of 1 year after the last visit to the website. After that time, we process the data only in aggregated and anonymous form.


Presentation of contents of the website:

If you would like to view our website, we  collect the following data, which is technically necessary for us to display our website and to ensure its stability and security.

  • Personal data: IP address; date and time of access to the website; time zone difference to Greenwich Mean Time (GMT); content of the request (specific page); access status/HTTP status code; amount of data transferred in each case; browser; operating system and its interface; language and version of the browser software.
  • Legal basis: Art. 6 para. 1 sentence 1 lit. a, b) DSGVO
  • Storage period: We process your personal data for a maximum of 1 year after the last visit to the website. After that time, we process the data only in aggregated and anonymous form.


Analyses (Google Analytics)

 We collect information about your use of the website to improve the usability of our website.

 For this purpose the following applies:

  • Personal data: Device identification and online ID, other usage data; name of the Internet provider, your IP address, the website you visited before, information that you call up on our website, date and time of the website call, the operating system used and the version of the respective browser.
  • Legal basis for the processing: The processing is necessary for the purpose of safeguarding our legitimate interest in accordance with Art. 6 para. 1 lit. a, b) DSGVO) in the improvement of the website functions.
  • Storage period: We process your personal data for a maximum of 1 year after the last visit to the website. After this period, we process the data only in aggregated and anonymous form.


To whom do we pass on your personal data?

In order to process your request, it may be necessary for Hakle GmbH to pass on your personal data to other companies within Hakle GmbH or to external service providers within the EU. Such service providers may, for example, be commissioned to send you product samples, distribute advertising material or handle competitions.
Hakle demands from its external service providers that they use your personal data exclusively in accordance with our instructions and in accordance with this privacy policy and the legal requirements for order data processing according to article 28 of the DSGVO.

Apart from that, we do not pass on personal data to third parties without your instigation, nor do we sell or rent data. However, we reserve the right to disclose information about you if we are legally obligated to do so or if we are required to do so by lawful authorities or law enforcement agencies.

Do we transfer personal data to third countries?

Service providers who may process your personal data on our behalf are located in the USA. The transfer of personal data to the U.S. is primarily based on the Adequacy Decision and the Privacy Shield Agreement, a specific legal framework designed to ensure an adequate level of protection of personal data by U.S. companies under this Agreement.

What rights do you have?

If the legal requirements are met, you can exercise certain rights with regard to your personal data processed by us as the data controller:

Information, Art. 15 DSGVO: You may at any time request that we provide you with information on which of your personal data is processed by us and how, to receive information on certain aspects of the processing and to receive a copy of the personal data.

Correction, Art. 16 DSGVO: You have the right to have incorrect personal data corrected and to request the completion of incomplete personal data to demand.

Deletion, Art. 17 DSGVO: Under certain circumstances you have the right to have your personal data deleted by us. This right applies, for example, if you withdraw your consent or if the personal data is no longer necessary for the purposes for which it was collected or otherwise processed.

Restriction of processing, Art. 18 DSGVO: Under certain circumstances, you have the right to request the restriction of the processing of your personal data. This right applies, for example, if you doubt the accuracy of your personal data or if the processing is unlawful.

Data transferability, Art. 20 DSGVO: You have the right to receive the personal data you have provided us with in a structured, common and machine-readable format and to demand that we transfer this data to another responsible party without hindrance, if this is technically feasible.

This provision applies if the processing of  personal data is carried out by means of automated procedures and the processing is based on your consent (Art. 6 (1) (a) DSGVO or Art. 9 (2) (a) DSGVO or on a contract (Art. 6 (1) (b) DSGVO).

Objection, Art. 21 DSGVO: You have the right to object at any time to the processing of your personal data for direct marketing purposes. In addition, you may at any time, for specific reasons, object to the processing of your personal data on the basis of a legitimate interest.

Revocation of consent: You have the right to revoke your consent to the processing of your personal data at any time without giving reasons. The revocation does not affect the lawfulness of the processing based on the consent given before its revocation.

Complaints: You have the right to lodge a complaint with the competent data protection authority if, for example, you believe that our data processing is unlawful or we have not granted the rights described above to the extent necessary.

How can you contact us and excercise your rights?

To exercise your rights, please write to

Hakle GmbH
Bonner Str. 201
40589 Düsseldorf

 or please contact us by e-mail at:

State Commissioner for Data Protection and Freedom of Information

North Rhine-Westphalia
PO Box 20 04 44
40102 Düsseldorf
Phone: 0211/38424-0
Fax: 0211/38424-10

Update and modification

We may change or update parts of the privacy policy without prior notice. Please check the privacy policy before you use our services in order to be up to date with any changes or updates.

Last modified on: 20.11.2020